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        <title>General Discussion</title>
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		<copyright>Copyright 2006, Yuku</copyright>
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			<title><![CDATA[ You might be a parts man.... ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/492/t/You-might-be-a-parts-man-.html</link>
			<description><![CDATA[ YOU MIGHT BE A PARTS PRO IF...<br><br><br>By Mike Demers<br>Counterman Magazine<br><br>Ive spent a lot of years in the parts business and over the years, Ive made a few observations about the job we do. And so, with apologies to Jeff Foxworthy, you might be a parts professional if:<br><br>You cringe when you hear any of the following words: claim, lifetime or labor.<br><br>You have actually looked up a radiator hose in your brand, found the hose not in stock, interchanged the number to a... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/492</guid>
			<pubDate>Thu, 28 Jun 2007 13:51:05 GMT</pubDate>
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			<title><![CDATA[ Why Good customer service is important ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/493/t/Why-Good-customer-service-is-important.html</link>
			<description><![CDATA[ Wharton/University of Pennsylvania is ranked as one of the foremost graduate business school in the world, in some ways, even more respected than Harvard. This article shows why the hidden power of feedback and WOM(word of mouth) is important.<br><br><br><!--EZCODE BOLD START--><strong>Beware of Dissatisfied Consumers: They Like to Blab</strong><!--EZCODE BOLD END--><br>Published: March 08, 2006<br><br><br>It's cold and rainy and the parking lot outside the store is packed, except for a spot... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/493</guid>
			<pubDate>Thu, 22 Mar 2007 16:17:50 GMT</pubDate>
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			<title><![CDATA[ ASE Test study booklets available ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/494/t/ASE-Test-study-booklets-available.html</link>
			<description><![CDATA[ Got a new counterman-in-training, or a journeyman who intends to get ASE certified?<br>  Motor Age via Parts Plus has provided us with some nice spiral-bound auto parts study books. This is a good advanced-basic primer for a new counterman, and will teach a thing or two to an experienced hand.  Well illustrated, covers things like:<br><br>Customer relations<br>Vehicle systems<br>Vehicle ID<br>Cataloging skills<br>Inventory management<br>Merchandising<br><br>We don't have enough to send to... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/494</guid>
			<pubDate>Fri, 17 Nov 2006 15:31:37 GMT</pubDate>
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			<title><![CDATA[ National PP Jobber Council ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/495/t/National-PP-Jobber-Council.html</link>
			<description><![CDATA[ By Amy Antenora<br><br>Editor, aftermarketNews<br><br>MONROE , MI -- Last week in Monroe , MI , something unusual happened. For the first time in four years, members of the Automotive Distribution Networks (formerly Parts Plus and IAPAs) Network Jobber Advisory Council and Network Service Dealer Advisory Council got together as a group and talked -- really talked -- about the issues that are impacting their businesses today.<br><br>The joint council meeting was hosted by Tenneco Automotive at... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/495</guid>
			<pubDate>Thu, 19 Oct 2006 13:42:43 GMT</pubDate>
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			<title><![CDATA[ Counterman Of The Year Nominations ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/496/t/Counterman-Of-The-Year-Nominations.html</link>
			<description><![CDATA[ Counterman magazine is again taking applications for the Counter Professional of the Year.  This will be the 22nd year of this prestigious award.  In 2005, the Network was honored to have a Parts Plus representative, Dennis Call of Automotive Supply Associates, win the award.  With your help, the Network could win the award 2 years in a row.<br><br>A counterperson can enter themselves, or be nominated by someone.  The qualifications are simple.  The person nominated must be an active counter... ]]></description>

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			<author>feeds@yuku.com (Unregistered(d))</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/496</guid>
			<pubDate>Wed, 26 Jul 2006 16:28:51 GMT</pubDate>
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			<title><![CDATA[ Check in the mail scam ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/497/t/Check-in-the-mail-scam.html</link>
			<description><![CDATA[ For those of you who haven't had the pleasure.<br><br>A check comes in the mail for some small amount.<br>It's a good check, made out to you.<br>This one is from YP.COM INTERNET YELLOW PAGES<br><br>It's tempting to endorse it and add it to the deposit.<br><br><!--EZCODE BOLD START--><strong>Don't Do it !!</strong><!--EZCODE BOLD END--> <!--EZCODE EMOTICON START :eek --><img src=http://www.ezboard.com/images/emoticons/eek.gif ALT=":eek"><!--EZCODE EMOTICON END--> <br><br>Read the fine print... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/497</guid>
			<pubDate>Tue, 18 Jul 2006 16:39:08 GMT</pubDate>
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			<title><![CDATA[ Got ICE-32?  Testimonial ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/498/t/Got-ICE-32-Testimonial.html</link>
			<description><![CDATA[ Sales have slowed quite a bit on this product.<br>With 100+ temps this week that ought to be selling like crazy. 10 minutes to get a 10 degree drop in vent temperatures!<br><!--EZCODE BOLD START--><strong>R-134a product is 50-00000<br>Installation kit (optional) is 90-00001A</strong><!--EZCODE BOLD END--><br><br>Are you aware of the R-22 product for <!--EZCODE BOLD START--><strong>residential </strong><!--EZCODE BOLD END-->HVAC units? <br>I installed 3 ounces of <!--EZCODE BOLD... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/498</guid>
			<pubDate>Mon, 17 Jul 2006 08:25:59 GMT</pubDate>
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			<title><![CDATA[ Oil Too?  A good reason to use bottled oil ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/499/t/Oil-Too-A-good-reason-to-use-bottled-oil.html</link>
			<description><![CDATA[ from &quot;Service Executive&quot;   July 12, 2006<br><br><!--EZCODE BOLD START--><strong>GROUPS TRYING TO TRACE SUBSTANDARD OIL</strong><!--EZCODE BOLD END--><br><br>A variety of associations representing manufacturers and distributors of oil are combining their efforts to thwart the appearance of substandard oil that has been delivered to some fast-lube operations.The issue,which has been ongoing in the fast-lube industry, was spotlighted in a National Oil &amp;Lube News column written by... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/499</guid>
			<pubDate>Wed, 12 Jul 2006 15:25:11 GMT</pubDate>
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			<title><![CDATA[ Counterfeiting - the whole car! ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/500/t/Counterfeiting-the-whole-car-.html</link>
			<description><![CDATA[ <!--EZCODE AUTOLINK START--><a href="http://www.forbes.com/business/global/2004/0209/020.html">www.forbes.com/business/g...9/020.html</a><!--EZCODE AUTOLINK END--><br><br>Stolen Cars <br>Joann Muller, 02.09.04 <br><br>Piracy is such a way of life in China that people are surprised when a movie, <br>software package or handbag bought there is not ripped off. Now you can add <br>passenger cars to the list of counterfeit goods. Months before General Motors began selling its $7,500 Chevrolet... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/500</guid>
			<pubDate>Wed, 12 Jul 2006 09:47:54 GMT</pubDate>
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			<title><![CDATA[ Ford Pulls the Plug on Mercon ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/501/t/Ford-Pulls-the-Plug-on-Mercon.html</link>
			<description><![CDATA[ Ford Pulls the Plug on Mercon<br>By Lisa Tocci   LUBE REPORT<br>Wednesday, April 12, 2006<br> <br>For over a decade, Ford Motor Co. has licensed its trademarked Mercon automatic transmission fluid for the service-fill marketplace. Last week, the automaker announced it is going to retire that specification, in a move designed to encourage the lubricants industry to embrace its replacement, the stringent Mercon V spec.<br> <br>Speaking April 4 in Dearborn, Mich., to the SAE Technical Committee... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/501</guid>
			<pubDate>Mon, 17 Apr 2006 08:20:51 GMT</pubDate>
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			<title><![CDATA[ Pep Boys Engine hoist - failure ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/502/t/Pep-Boys-Engine-hoist-failure.html</link>
			<description><![CDATA[ Here is what sort of engine hoist you get for $115 at Pep Boys:<br><br><!--EZCODE AUTOLINK START--><a href="http://67-72chevytrucks.com/vboard/showthread.php?t=194915">67-72chevytrucks.com/vboa...p?t=194915</a><!--EZCODE AUTOLINK END--> ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/502</guid>
			<pubDate>Tue, 11 Apr 2006 13:51:41 GMT</pubDate>
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			<title><![CDATA[ Notes from Feb 1 sales meeting ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/503/t/Notes-from-Feb-1-sales-meeting.html</link>
			<description><![CDATA[ Lucas Oil - WM carries every product offered.<br>New products include <br>     2-stroke semi-synthetic racing oil in several sizes.<br>     Liquid Polish #10150<br>     Metal Polish #10155<br>Gear demo units are availabe in Spanish language version<br>Oil Containers will change to rectangular to fit racks<br><br>BBB Superior - Much additional coverage, including HD &amp; AG applications<br><br>Clevite - PP training on Ag &amp; HD engine parts.<br>    HD &amp; Ag parts available for daily... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/503</guid>
			<pubDate>Thu, 02 Feb 2006 17:59:06 GMT</pubDate>
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			<title><![CDATA[ Bob's Parts Tips ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/505/t/Bob-s-Parts-Tips.html</link>
			<description><![CDATA[ Bob Carpenter at C&amp;C Auto &amp; Tractor, Henryetta OK, offers the following revelations:<br><br><!--EZCODE BOLD START--><strong>Wilmar W54205 mini-grease gun</strong><!--EZCODE BOLD END--> is priced low enough to compete with Wal-Mart. This is a good time for them as they will be used for boat trailers.<br><br><!--EZCODE BOLD START--><strong>Raybestos</strong><!--EZCODE BOLD END--> has virtually everything you would need to add or repair<!--EZCODE BOLD START--><strong> electric trailer... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/505</guid>
			<pubDate>Thu, 28 Apr 2005 11:19:44 GMT</pubDate>
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			<title><![CDATA[ Sales Meeting notes - April 6 ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/506/t/Sales-Meeting-notes-April-6.html</link>
			<description><![CDATA[ <br>Here are the sales meeting topics from April 6:<br><br>Wolco Leasing - Presentation by Lamar Russo<br><br>Tracer Leak Detection- New line presentation<br><br>Jobber Council Meeting - recap of March meeting<br><br>Firepower changeover planning<br><br>Oklahoma Delivery - New contractor, very pleased<br><br>Gates Hydraulic - Spring Stockup &amp; dating deal <br><br>Glo-Brite Lense - new numbers list<br><br>Parts Plus Filter FD4604 - details on the Fore Powerstoke fuel filter... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/506</guid>
			<pubDate>Mon, 11 Apr 2005 10:29:47 GMT</pubDate>
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			<title><![CDATA[ EPA will not restrict R-134a sales ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/507/t/EPA-will-not-restrict-R-134a-sales.html</link>
			<description><![CDATA[ From APSA newsletter, March 2005:<br><br><!--EZCODE BOLD START--><strong>EPA WILL NOT RESTRICT SALES OF R-134A</strong><!--EZCODE BOLD END--><br><br>Sales of the refrigerant R-134a will not be restricted<br>according to a new rule finalized this week by the<br>United States Environmental Protection Agency<br>(EPA). The Agency had proposed on June 11, 1998<br>to restrict the sale of the refrigerant to only certified<br>individuals, but had not finalized the proposal due to<br>significant... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/507</guid>
			<pubDate>Tue, 29 Mar 2005 18:06:57 GMT</pubDate>
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			<title><![CDATA[ Raybestos catalog CD ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/504/t/Raybestos-catalog-CD.html</link>
			<description><![CDATA[ Each year Raybestos has offered their catalog on CD at no charge to their customers. This year it's been enhanced to add images of virtually every Raybestos part.<br><br>You choose Application, Buyers Guide, or InterChange. Once you see your part number, click once to get an information popup box. Click on Image to see a photo of the part.<br><br>Pretty slick, and the program is laid out so lookups go very quickly - faster than a JCON lookup. If you have a PC at the store, this is a valuable... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/504</guid>
			<pubDate>Mon, 14 Mar 2005 13:09:43 GMT</pubDate>
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			<title><![CDATA[ R-134a shortage predicted ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/509/t/R-134a-shortage-predicted.html</link>
			<description><![CDATA[ We have been telling you about R134a shortages this season.<br>Here's an example, from the daily notice I get from Parts Plus.<br>We do not use this particular supplier, and now it doesn't look like we would be able to.<br><br>----------------------------------<br>03/04/2005<br>EF PRODUCTS has announced an immediate price increase due to the worldwide shortage of R134a refrigerant. They are also allocating products containing R134a refrigerant to their existing customers based on 2004... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/509</guid>
			<pubDate>Mon, 07 Mar 2005 12:46:33 GMT</pubDate>
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			<title><![CDATA[ Sales Meeting March 2 ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/510/t/Sales-Meeting-March-2.html</link>
			<description><![CDATA[ <!--EZCODE BOLD START--><strong>Notes from today's sales meeting:</strong><!--EZCODE BOLD END--><br><br><!--EZCODE BOLD START--><strong>American Forge shop equipment</strong><!--EZCODE BOLD END--><br>Special WM-only clearance prices on 12 items<br>New 2-ton low-rider jack available (2.75&quot;)<br>New catalogs<br><!--EZCODE BOLD START--><strong><br>Wix - GT40 model order forms</strong><!--EZCODE BOLD END--> <br>Signed form required to order<br>non-returnable.<br>Nicest model from Wix to date,... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/510</guid>
			<pubDate>Wed, 02 Mar 2005 14:27:57 GMT</pubDate>
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			<title><![CDATA[ Sales Meeting Feb 16 ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/511/t/Sales-Meeting-Feb-16.html</link>
			<description><![CDATA[ Lots of good info at today's sales meeting:<br><!--EZCODE BOLD START--><strong><br>Raybestos</strong><!--EZCODE BOLD END--> - Brake &amp; Safety Center kits available for installers or jobbers.  Good value, free pads included to offset cost. These are a nice deal.  Renewals are a reduced price.  Jobber kit is different.<br><br><!--EZCODE BOLD START--><strong>Holley</strong><!--EZCODE BOLD END--> - high-performance lines in the Holley family can be special ordered with our stock orders or... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/511</guid>
			<pubDate>Wed, 16 Feb 2005 17:24:28 GMT</pubDate>
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			<title><![CDATA[ Ice32 for the home ]]></title>
			<link>http://wmpartsplus.yuku.com/topic/512/t/Ice32-for-the-home.html</link>
			<description><![CDATA[ I guess most of you have tried ICe32 in your ca or truck. If you haven't, you need to do it to believe it!<br>   Anyway, they make a version of that product for residential/commercial HVAC units running R-22. It comes in an 8-oz. bottle and must be installed with the injector device used for the automotive products.  <br>   Our house is heated and cooled by a heat pump, so it depends on refrigerant to heat just like it does for A/C, except in reverse.  The air coming out of the vents in... ]]></description>

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			<author>feeds@yuku.com (Rex Burkheimer)</author>
			<guid isPermaLink="true">http://wmpartsplus.yuku.com/topic/512</guid>
			<pubDate>Mon, 20 Dec 2004 15:24:05 GMT</pubDate>
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